You hear the word “Brand” a lot when discussing marketing, and you know you have a Brand, but what is it? Of course your name and logo are a part of your insurance Brand; however, there’s so much more to it. Your insurance Brand is your identity: everything that comes to people’s minds when they hear your name. This could be your story, your products and services, your promises, your tagline and your customers’ experiences. Your Brand is a representation of your entire company, and it demonstrates to agents what they can expect from you and why you’re different from everyone else.
Building a strong Brand is invaluable. Your Brand can either encourage or discourage current independent agents from working with you. Furthermore, your insurance marketing campaigns not only reflect your business goals, but your Brand image as well. With that being said, it’s apparent how important it is to have a healthy, distinctive Brand.
To help you grow and differentiate your insurance Brand, here are five tips to get you started.
1. Discover Your Unique Selling Propositions
Your unique selling propositions (USPs) are the foundations of your insurance Brand. You need to know what makes you different than every other competing organization. Is it the policies you offer? An incentive you offer? The customer service you provide? Perhaps you provide an entirely different experience to your agents and policyholders.
One way to find out what distinguishes your Brand is to ask. Gain insights into your Brand by interviewing agents, employees, policyholders and anyone else that interacts with your Brand. They can tell you what they think makes your organization different, what they like and don’t like and why they would recommend your Brand. For more ways to discover your unique selling propositions and how to put them into action, Hult conducts a personalized Brand Discovery process with your insurance organization before we begin building your marketing strategy.
2. Identify Your Brand Message
Once you understand your insurance company’s unique selling propositions, the next step is to identify, update or formulate a Brand message. Your Brand message is your identity: your logo, color scheme, design guidelines, tagline and mission statement. What is the message you’re trying to convey to independent agents and policyholders?
This is where your insurance organization’s core values come in. These values should be the base of all your business initiatives and marketing campaigns, as well as serve as the compass to direct your Brand’s success overall.
3. Tell Your Story
The next step is to turn all this information into a story. Even though it may not seem like it, marketing is often a form of storytelling. You can start by creating content about your insurance Brand’s history, tying in your unique selling propositions. But don’t just tell your story in the traditional form.
Storytelling can be heard through all of your branded content and marketing efforts. Share your story in the form of blog posts, infographics, social media posts, pamphlets, emails, website content and personal interactions with agents. Tell agents how your insurance Brand is different through your content and reputation.
4. Define Your Culture
Strongly tied to your Brand is your culture. To successfully attain your business goals, it’s critical for your Brand and company culture to be closely aligned. Since word of mouth advertising and earned media is 40% more likely than owned media to motivate people to take action, your employees and agents are some of the greatest marketing tools you have. Thus, nurturing a positive company culture can take your insurance Brand a long way.
There needs to be a strong understanding of your Brand throughout your insurance organization. Hence, it’s important to establish a culture that supports your Brandvalues and attracts independent agents. Doing this will allow everyone in your organization to positively share your Brand in all of their interactions.
Remember that the way your employees and agents behave and treat others reflects upon your Brand - so encourage them to be authentic and kind.
5. Require Consistency
To successfully tie all of these branding tips together, you need consistency. Consistency is the key to any successful marketing strategy, and the same is true for your Brand. Being consistent with your insurance content will help create a seamless, unified Brand experience for your agents. Furthermore, delivering consistency conveys quality and trustworthiness to potential agents and policyholders.
For your insurance Brand growth initiatives to be effective, your message must be consistent across all platforms. That includes, but isn’t limited to: your website content, social media accounts, print advertisements, emails, whitepapers and landing pages. Moreover, in order to increase ROI and agent volume, cross-platform consistency is necessary to master since inbound marketing’s success is dependent on content working together.
But these pieces of branding advice are just the tip of the iceberg when it comes to building and maintaining a strong insurance Brand. Here at Hult Marketing, we have the experience and tools to help grow your Brand. Take the next step and initiate your insurance Brand growth by requesting a free consultation here.
You can learn more about differentiating and growing your insurance Brand in our free eBook, Empowering Your Insurance Brand Distinction.
Strengthen your insurance Brand with inbound marketing to attract more independent agents. Let’s chat and I’ll put the Hult Team’s experience to work for you. You can reach me at 309-673-8191 or firstname.lastname@example.org, and together, we can distinguish your insurance Brand.